Shipping Information

At Xtra-mart.net, we're all about delivering your favorite products and electronic gadgets straight to your door with speed, care, and transparency. Here's everything you need to know about our shipping policies:

1. Shipping Methods & Estimated Delivery Times

  • International Shipping:
    • Standard Shipping (International Parcel): 10-20 business days 📦
      Ideal for lightweight items like figurines or accessories.
    • Express (DHL/FedEx): 4-6 business days ✈️
      Tracked and insured for peace of mind.

All international orders come with free tracking!

2. Shipping Fees

  • International:
    • Calculated at checkout based on destination and shipping method.
    • Example: A 500g figurine to the US costs ~$3.99 via Standard, ~$15.99 via Express.

No hidden fees! We only charge what the carrier quotes.

3. Packaging & Protection

  • Customized Packaging:
    All items are wrapped in shockproof EPE foam and secured with bubble wrap to prevent damage during transit     🔒.
    Perfect for fragile collectibles and electronics!

4. Tracking Your Order

  • Instant Updates:
    A tracking number will be emailed to you within 24 hours of dispatch. Track your package via:
    • Carrier-Specific Links: DHL, FedEx, USPS, etc.
  • Lost Packages:
    If your order is lost in transit, we’ll either reship it or issue a full refund after 30 days of investigation     🛠️.

5. Special Notes

  • Pre-Orders:
    Shipped on the release date specified. Tracking info provided once dispatched.
  • Restricted Areas:
    We currently do not ship to PO boxes or certain remote regions. Check checkout for eligibility.
  • Holiday Delays:
    During peak seasons (e.g., Black Friday, Christmas), allow 1-2 extra days for processing.