Contact Us

Contact Us - Xtra Mart

At Xtra Mart, we value your feedback, questions, and concerns. Our dedicated team is here to assist you with any inquiries you may have regarding our trendy toys and electronic digital products. Here are the ways you can get in touch with us:

Customer Service Email

The most convenient way to reach us is via our customer service email at service.xtramart@outlook.com. Whether you have questions about product features, order status, returns, or anything else, our team will do their best to respond to your email within 24 hours (excluding weekends and public holidays). When sending an email, please include as much detailed information as possible, such as your order number (if applicable), the product name or model, and a clear description of the issue you're facing.

Frequently Asked Questions (FAQs)

Before reaching out to us, you might want to check our Frequently Asked Questions section on our website. Many common questions about our products, shipping, payments, and more have already been answered there. It's a quick way to find the information you need without having to wait for a response.

Business Inquiries

If you're interested in collaborating with Xtra Mart, such as for wholesale opportunities, partnerships, or marketing collaborations,

please send an email to HarlanZhang1990@outlook.com.

Our business development team will review your proposal and get back to you as soon as possible.

We strive to provide excellent customer service and look forward to hearing from you. Your satisfaction is our top priority, and we'll do everything we can to make your shopping experience at Xtra Mart a pleasant one.